add7a Responsible Gaming — Your Safety is Our Priority
add7a believes gaming should be entirely enjoyable and controlled. By using deposit limits, self-exclusion, and time-out tools, you can always stay in control of your play.
What is Responsible Gaming and why does it matter?
Online gaming can be a great source of entertainment — when enjoyed in moderation and with awareness. Responsible gaming means enjoying gaming while staying mindful of your budget, time, and mental state. add7a always wants its players to treat gaming as a fun experience, not a source of financial pressure or mental stress.
Responsible gaming policies are strictly followed on our platform. Every player's situation is different, which is why we provide a range of protection tools so you can set your own limits in your own way.
Remember: gaming is never a reliable source of income and there is no guarantee of recovering lost money. Play with the right mindset and always stay within your means.
Core Principles of Responsible Gaming
- Gaming is for entertainment — not for earning money
- Only bet what you can afford to lose
- Stick to your set budget and time limits
- Do not play out of emotion or frustration
- Do not try to chase losses quickly after a loss
- Take breaks when needed and seek help if required
add7a's Protection Tools
We want to give you maximum control. Using the tools below, you can decide for yourself how much you play and how much time or money you spend.
Set Deposit Limits
Set daily, weekly, or monthly deposit limits so you never go beyond your planned budget. Reducing a limit takes effect immediately; a review period applies when increasing one. add7a's minimum deposit amount is ৳100 and the minimum withdrawal is ৳500.
Time-Out Feature
Take a break from your account for a set period — from 24 hours up to 6 weeks. During a time-out, logging in, placing bets, or making deposits will not be possible. This is an effective step for short breaks.
Self-Exclusion
If you feel gaming is having a negative impact on your life, activate long-term self-exclusion. Your account cannot be reactivated before the period ends, and promotional messages will be stopped.
Reality Check
At regular intervals, a message will remind you how long you have been playing and how much has been deposited or wagered in this session. This helps manage the tendency to play too much.
Transaction and Gaming History
View your complete deposit, withdrawal, and betting history at any time. This information will help you understand your spending patterns and take any steps you need.
24/7 Support in Bengali
For any questions or help related to responsible gaming, our support team is available 24 hours a day, 7 days a week on live chat in Bengali. Do not hesitate to reach out.
Signs of Problematic Gaming
Be alert if you notice the signs below — these may be early signals of problematic gaming. Taking action in time makes it possible to keep the situation under control.
Spending beyond your budget: You are spending more than your set limit and cannot control it.
Chasing losses: You are placing more bets to recover lost money, which is leading to even greater losses.
Hiding your gaming: You are concealing the amount you play or the money you spend from family or friends.
Neglecting relationships and responsibilities: You are prioritising gaming over your family, friends, or work responsibilities.
Restlessness when not gaming: You feel anxious, irritable, or restless after not playing for a few hours.
Playing with borrowed money: You are borrowing money from others or dipping into savings to continue gaming.
Excessive time spent: You are spending more time gaming than planned and cannot stop.
Gaming to relieve stress: You are using gaming to escape everyday problems or mental stress.
How to Use Protection Tools?
Once you log in to your add7a account settings, you will find these tools directly. Our support team is also always ready to help.
Step 1: Log in to your account
Access your account at add7a and go to the profile menu.
Step 2: Open the Responsible Gaming section
Go to the "Responsible Gaming" section in settings.
Step 3: Choose the tool you need
Select whichever you need — deposit limits, time-out, reality check, or self-exclusion.
Step 4: Confirm and save
Confirm your chosen limit or break. Changes will take effect immediately or after a brief review.
If you are unable to make changes to your account yourself or need urgent help, contact our live chat support directly. Our team responds 24/7 in Bengali and can activate limits or self-exclusion on your behalf.
Strictly enforced
Age Verification — Protecting Minors
add7a is for individuals aged 21 or older only. Age is verified at registration and additional verification may be requested at any time. Parents are advised to use family protection software to prevent minors from accessing accounts on their devices.
If you suspect a minor may have accessed your device or account, notify our support immediately. We will take prompt action to secure the account.
- Age verification is mandatory at registration
- Suspicious accounts are automatically taken for review
- If a minor is identified, the account is closed immediately
- Prompt action is taken based on reports from parents
Tips for Healthy and Enjoyable Gaming
Plan your budget and time
Before you start gaming, decide how much money and how much time you will spend. Stick to these limits and never go beyond your budget. Set your deposit amount before transferring via bKash or Nagad.
Maintain a positive mindset
Never game when you are angry, frustrated, or mentally drained. Play for fun when you are feeling good — not to relieve stress.
Make time for other activities too
Beyond gaming, spend time with family, friends, watching cricket, or other hobbies. Keeping variety in your life reduces the chance of becoming overly dependent on gaming.
Talk to someone close to you
If you have any concerns about gaming, discuss them with a trusted family member or friend. Our support team is also ready to help if needed.
Need Help? We Are Here
If gaming feels like it is becoming a problem, do not hesitate to reach out. Our dedicated support team will help you with full confidentiality.
24/7 Live Chat Support
Contact add7a's live chat — in Bengali, at any time. Our team is always ready to activate responsible gaming tools, answer any account-related questions, and provide the support you need.
Contact by Email
For confidential matters or detailed assistance, write to us by email. We will respond promptly and help you find the best solution for your situation.
Remember: Asking for help is a sign of courage. If gaming is becoming a problem for you or someone you know, take action today. add7a always stands for responsible and healthy gaming.
Questions and Answers About Responsible Gaming
Play with enjoyment,
stay safe
Responsible gaming at add7a means enjoying your favourite games — on your own terms, within your own limits. Check the FAQ to learn more or start gaming now.