add7a Privacy Policy
add7a places the highest importance on protecting your personal information. This policy describes in detail how we collect, use, and securely store your information.
Introduction and Scope
add7a ("we", "us", or "platform") provides a reliable online gaming service for players in Bangladesh. This privacy policy explains what information we collect, how we use it, and how we keep it secure when you use add7a's website (add7a.cam) and related services.
By using add7a's services, you are considered to have given your consent to the terms described in this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact our 24/7 live chat for assistance.
What Information We Collect
We collect the following types of information for registration and service delivery on add7a:
Personal Identity Information
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number (for payment verification)
- National ID or passport details (where KYC verification is required)
Financial Information
- bKash / Nagad / Rocket / Upay mobile banking number
- Transaction history
- Deposit and withdrawal records
- Bonus and promotion usage information
Technical Information
- IP address and device information
- Browser type and operating system
- Cookie and session data
- Login time and date
- Page visit records
Gaming Activity Information
- Play history and preferences
- Bet amounts and outcomes
- Session duration
- Responsible gaming limits and self-exclusion information
Purpose of Data Use
add7a uses the information collected only for the following legitimate purposes:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Registration, login, and account verification | Contractual requirement |
| Payment Processing | Processing deposits and withdrawals, fraud prevention | Contractual requirement |
| Age and Identity Verification | KYC verification to confirm 21+ age | Legal obligation |
| Security and Fraud Prevention | Detecting and preventing suspicious activity | Legitimate interest |
| Customer Support | Providing assistance via live chat | Contractual requirement |
| Responsible Gaming | Identifying signs of addiction and helping set limits | Legitimate interest and legal obligation |
| Service Improvement | Improving the platform and user experience | Legitimate interest |
| Marketing Communications | Updates on promotions and bonuses (based on consent) | Your consent |
Data Storage and Security
add7a uses industry-standard security measures to keep your personal information safe. Our security framework is as follows:
SSL Encryption
All data transmissions are protected by 256-bit SSL encryption.
Firewall Protection
Advanced firewalls and intrusion prevention systems are active.
Access Control
Only authorized staff can access the information they need.
Regular Backups
Data is regularly stored in encrypted backups.
Data Disclosure and Third Parties
add7a does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:
5.1 Payment Processors
Relevant payment information is shared with mobile banking services such as bKash, Nagad, Rocket, and Upay to process deposits and withdrawals. Each of these providers has its own privacy policy.
5.2 Technology and Gaming Partners
Limited technical information may be shared with game providers such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, Microgaming, and NetEnt to ensure game service delivery. This information is used solely to maintain game service quality.
5.3 Legal Obligations
Where disclosure of information is required by court order, a lawful request from a government authority, or applicable law, add7a may provide information following the legal process.
5.4 Fraud Prevention
Information necessary to detect and prevent fraudulent activity, money laundering, or other illegal activity may be shared with the relevant authorities.
Cookie Policy
add7a uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
Required for the platform's basic functionality. They manage sessions, login status, and security. These cookies cannot be declined.
Functional Cookies
Help remember your preferences and settings, such as language preference, game settings, and customization information.
Analytical Cookies
Used to monitor platform usage and improve services. They collect aggregate statistics without revealing the identity of individual users.
Marketing Cookies
Used to show you relevant bonuses and promotions based on your preferences. These cookies can be managed from your browser settings.
Your Rights and Controls
add7a believes you should have full control over your own information. Your key rights are described below:
Right to Access Information
You can request to know what information we hold about you. If you make a request via live chat, we will respond as quickly as possible.
Right to Correct Information
If any of your information is incorrect or incomplete, you can request a correction. This can be done from your account settings or via live chat.
Right to Delete Information
In certain circumstances you can request that your information be deleted. However, some information must be retained for a specified period due to legal and regulatory obligations.
Right to Opt Out of Marketing Communications
You can stop receiving promotional emails or messages at any time. Each marketing message will include an unsubscribe option.
Right to Data Portability
You can request a portable copy of your personal information. It will be provided to you.
Right to Restrict Processing
In certain circumstances you can request that processing of your information be restricted.
Protection of Minors
add7a strictly follows a 21+ age policy. Our services are for individuals aged 21 or older only. We do not intentionally collect any information from minors. If we learn that a minor has registered on our platform, that account will be closed immediately and all collected information will be deleted.
If you believe a minor is using our platform, please let us know at [email protected].
International Transfer of Data
Because add7a uses global technology infrastructure, some information may be stored or processed on servers outside Bangladesh. In the case of such transfers, we ensure that your information is handled in accordance with the protection standards described in this privacy policy. We work only with service providers that maintain high standards of data protection.
Policy Changes and Updates
add7a may update this privacy policy from time to time. When changes are made, we will:
- Publish a new "Last Updated" date on this page.
- Send a notification to the registered email address for significant changes.
- If you continue to use the service after a change, you will be considered to have consented to the new policy.
We therefore recommend visiting this page regularly.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us using the details below:
Live Chat
Contact us directly through our 24/7 Bengali live chat support. Our team is ready at any time, any day.
Email us for any privacy-related requests:
[email protected]
Related pages: Terms & Conditions | Responsible Gaming | FAQ | About Us