add7a Terms and Conditions

1General Terms

These terms and conditions ("Terms") apply to all members who use the add7a platform and its services. By accessing the add7a website, registering, or playing any game, you are considered to be in full agreement with these Terms.

These Terms are drawn up in accordance with the applicable laws and regulations of Bangladesh. Using add7a's services means you acknowledge that you have read, understood, and accepted all of these terms.

If you disagree with any part of these Terms, please refrain from using the add7a platform. For any questions, contact our 24/7 live chat support.

2Eligibility and Registration

To open an account and play on add7a, the following conditions must be met:

• You must be at least 21 years old. This platform is strictly prohibited for minors.
• You must register with accurate and complete information.
• add7a may request documents at any time to verify your identity.
• Each person may hold only one account. Creating multiple accounts is strictly prohibited.
• You are responsible for keeping your account username, password, and all related information confidential.
• Any changes to the information provided at registration must be reported to add7a immediately.

add7a reserves the right to reject any registration application without giving a reason.

3Account Management

Follow the guidelines below to keep your account secure:

• Never share your login details with anyone else.
• Log out properly after each session, especially on shared devices.
• If you suspect any unauthorized access to your account, contact support immediately.
• You are responsible for all activity carried out from your account, including access by third parties.
• Transferring, selling, or renting your account is strictly prohibited.

4Deposits and Withdrawals

The following rules apply to financial transactions on add7a:

4.1 Deposit

• Minimum deposit amount: ৳100 (for all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposited funds must be used for gaming purposes only.
• When making a deposit, the correct amount and transfer reference number must be provided.
• Deposits through third parties are prohibited — only payments from your own account are accepted.

4.2 Withdrawal

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 30 minutes to 3 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal requests for large amounts may be delayed until identity verification is complete.
• If fraud or unusual activity is suspected, add7a reserves the right to place a withdrawal on hold.

5Bonuses and Promotions

The following welcome bonus offer is currently available on add7a:

General terms for bonuses:

• Each bonus offer has its own specific terms and conditions that must be read before claiming the bonus.
• To withdraw bonus funds, the specified wagering requirement must be met.
• A bonus may be used only once per household, per device, or per IP address.
• Not all bets placed with bonus funds may count toward wagering — this may vary for specific games.
• Bonus balances cannot be withdrawn directly.
• Any attempt to obtain bonuses through fraudulent means will result in account closure and cancellation of all winnings.
• add7a reserves the right to change, suspend, or cancel any promotional offer.

5.1 VIP Program

add7a's five-tier VIP program offers the following weekly cashback benefits:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

VIP tier progression depends on your regular and sustained activity on the platform.

6Gaming Rules

Please follow the rules below while playing on the add7a platform:

• All game outcomes are determined through Random Number Generator (RNG) technology and are completely fair.
• In the event of a technical error or disconnection during a game, add7a reserves the right to make a final decision.
• If there is any discrepancy in a game result, the data from that game round will be reviewed and a final decision will be made.
• The individual rules of game providers apply — following the terms of all providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe is mandatory.
• Any attempt to exploit bugs or errors in the gaming software to win unfairly will result in cancellation of winnings and permanent account closure.
• add7a reserves the right to change, update, or remove any game or feature at any time.

7Prohibited Activities

The following activities are strictly prohibited on the add7a platform:

• Money laundering or any form of financial crime.
• Using computer programs, bots, scripts, or any other automated methods to play games.
• Creating multiple accounts to claim bonus benefits ("bonus abuse").
• Colluding with other players to gain an artificial advantage in any game.
• Exploiting any vulnerability or flaw in the platform to gain an unfair advantage.
• Conducting transactions using a third party's account.
• Creating an account with false information or concealing your identity.
• Attempting to breach the platform's security systems.

If any of these prohibited activities is proven, the relevant account will be closed immediately, all balances will be forfeited, and legal action will be taken where applicable.

8Privacy and Security

add7a treats the security of your personal information as its highest priority. Our platform uses SSL encryption technology to keep all data secure.

• Your personal information will never be sold to third parties.
• Full details on how data is collected, stored, and used can be found on our Privacy Policy page.
• Information may be used as necessary to improve services and meet legal obligations.
• In cases of suspected suspicious activity, information may be shared with the relevant authorities for the purposes of investigation.

9Limitation of Liability

add7a makes every effort to keep its services uninterrupted and error-free. However, add7a will not be liable in the following circumstances:

• Losses caused by technical issues, server downtime, or internet disconnection.
• Losses caused by software errors or disruptions from third-party game providers.
• Losses caused by natural disasters, cyberattacks, or other circumstances beyond our control.
• Losses caused by the user's own negligence or breach of the rules.
• Losses caused by unauthorized access to your account by a third party.

add7a's total liability shall not under any circumstances exceed the total amount of the transaction in question.

10Account Closure and Suspension

10.1 Closure by the User

You may voluntarily close your account at any time by contacting our support. If your account holds a balance at the time of the closure request, the remaining real-money balance can be withdrawn after all active bonuses have been cancelled.

10.2 Suspension or Closure by add7a

add7a may suspend or permanently close your account in the following circumstances:

• Breach of any clause of these Terms.
• Failure to provide documents requested for identity verification on time.
• Suspicion of fraud or money laundering.
• Behavior that poses a threat to the security of the platform.
• The account remaining inactive for an extended period of time.

11Responsible Gaming

add7a is deeply committed to responsible gaming. We want all our members to enjoy games safely and in a healthy manner.

• Always treat gaming as entertainment, not as a source of income.
• Never place bets beyond your means.
• Avoid placing bets repeatedly to recover losses.
• add7a offers self-exclusion and deposit limit features — please make use of them.

21+ This platform is for users aged 21 and above only.

13Dispute Resolution

In the event of any dispute or complaint, please follow the process below:

1. Step 1: Contact our 24/7 live chat support directly and describe the issue in detail.
2. Step 2: If the issue is not resolved via live chat, email us at [email protected]. Include your account ID, a description of the problem, and any relevant screenshots.
3. Step 3: add7a's senior team will review the complaint and issue a final decision.

add7a's final decision shall be considered binding. Game logs and server records will be treated as authoritative evidence in resolving all disputes.

13Contact

If you have any questions or comments about these terms, please get in touch with us:

• Live Chat: Click the live chat button on any page of the website (24 hours, 7 days).
• Email: [email protected]

Our support team is able to assist in Bengali and is always ready to answer any of your questions.